HR, Marketing & Events consulting: solutions that boost employee and client engagement

INFINITY consulting, referred to herein as the “Company”, “we”, “us” or “our”, are strongly committed to protecting your privacy.

Introduction to our Privacy Policy

As part of our commitment to our Global Privacy Principles, we protect the privacy of visitors to our websites (collectively, the “Website”), and users of our services (“users”), in each case in accordance with this Privacy Policy. We believe in transparency and provide this Privacy Policy to help you understand our privacy practices, and the choices and rights you have with how your Personal Information is collected and used. Please read this Privacy Policy carefully to understand how we will treat your information before you start to use our Website, our services, or communicate with us. By using our Website, our services, or communicating with us, you acknowledge that your Personal Information will be processed in accordance with this Privacy Policy, including any updates and amendments.

Information We Collect and How We Collect It

In terms of the type of information we collect, there are two basic types: Personal Information and non-Personal Information.

• Personal Information is information that relates (directly or indirectly) to you. Specifically, we may collect and process, among other things, the following information about you:
  • Personal identifiers, such as your name, address, email address, telephone number.
  • Web use information, such as IP address, website, other unique identifiers associated with you, your computer or other mobile device, your internet or other electronic network activity.
  • Other information voluntarily provided to us by you when contacting us through the Website or responding to calls to action on the Website, e.g., user submissions, subscription requests, requests for further information about our services.
  • Information associated with or derived from other information about you that we process, such as, inferences.
• Non-Personal Information is information that does not relate to you, such as aggregated, de-identified, or anonymous data. This type of information gives us insights regarding, for example, how visitors use the Website and which sections are of interest. This information is used for our commercial purposes, including to ensure the effectiveness of our Website, email communications and that marketing efforts continue to appeal to existing and potential clients and collaborators. Additionally, we may collect aggregate or anonymized demographic information while providing services to our clients, such as demographic information about an audience’s particular interests.

Information You Provide

We may collect Personal Information from you when you choose to provide it to us when you request information about our services, such as through the “contact” feature, sign up for a newsletter, set up a voluntary user profile to post content within our forums or use any interactive feature. This information may include, without limitation, your name, physical address, and email address. Under such circumstances we will process this information consistent with this Privacy Policy.

Information We Obtain Through Our Services

We may collect Personal Information about you when you or a third party acting on your behalf engages with our services. Our services may involve contests, promotions, surveys, or voting polls that we promote. Participation in these events is voluntary, but when you choose to engage with our services, we may collect Personal Information about you, such as your name, physical address, and email address to facilitate the event, event fulfillment, or communicate with you about other promotional events. These types of events often have their own supplementary privacy policy and terms which provide more detailed information about how your information is collected and used. Any such policy and terms shall prevail over this Privacy Policy.

Information From Third Parties and Publicly Available Sources

We may collect Personal Information about you and/or influencers from third parties (e.g. their employer) or from publicly available sources (e.g. Facebook, Instagram, X, and LinkedIn) including via publicly available application programming interfaces provided by social media platforms).

Cookies and Other Tracking Technologies

Our Website may use tracking technologies such as “cookies” to provide visitors with tailored information upon each visit. Cookies are a common part of many commercial websites that allow small text files to be sent by a website, accepted by a web browser and then placed on your hard drive as recognition for repeat visits to the Website. Every time you visit the Website, our servers, through cookies, pixels and/or GIF files, collect basic technical information such as your domain name, the address of the last URL visited prior to clicking through to the Website, and your browser and operating system. We may also use third party analytical tools (e.g. Google Analytics) to analyze activities on and use of the Website to improve the navigation, content, and design of the Website. You do not need to enable cookies to visit the Website; however, some parts of the Website and some services may be more difficult or impossible to use if cookies are disabled. Some cookie files remain on your computer’s hard drive unless and until you manually delete the file.

How We Use Your Personal Information

Consent

We may process your Personal Information where we have your consent to do so, such as communicating with you about an event you attended or campaign you were involved in. You have a right to withdraw your consent at any time but doing so may prevent us from providing a service to you or responding to a request that you have made.

To Perform a Contract with You

We may use your Personal Information to perform a contract with you or take steps at your request prior to entering into such a contract. This processing may include providing you with information, products, and services.

Legitimate Interests

We may process your Personal Information where necessary for our legitimate interests, provided that these are not overridden by your interests or fundamental rights and freedoms. These legitimate interests may include processing where necessary to provide services to our clients; to protect and defend the rights, property or safety of INFINITY consulting, its partners, affiliates or clients or other users of the Website, or the public; to enforce the Terms of Use; to respond to claims related to your use of the Website.

Legitimate interests may also include use of your Personal Information for product development, algorithmic model improvement, and statistical analysis to improve our services and Website experience. For model development and statistical analysis, we make every reasonable effort to use anonymized or de-identified information where possible and have implemented best practices to limit the use of your Personal Information for analytic purposes.

Where we process your Personal Information on the grounds that it is necessary for any person’s legitimate interest, we will confirm that these interests are not overridden by your interests or fundamental rights and freedoms.

For Fraud, Misuse Prevention, or Otherwise Required by Law

We may disclose your Personal Information including information about you or your use of the Website where permitted by law, including where necessary to protect the vital interests of an individual or to satisfy any applicable law, regulation, legal process or lawful governmental request.

How We Secure Your Personal Information

We understand that the security of your Personal Information is extremely important. Accordingly, we use appropriate administrative, physical, and technical safeguards to keep your Personal Information protected from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account cost, technology, the risks involved in the processing and the nature of the Personal Information. It is important to keep in mind, however, that no security measures are absolutely effective. Although we will apply appropriate measures to protect your Personal Information, we cannot guarantee the security of your Personal Information, and any transmission to us is at your own risk.

How We Retain Information We Collect

We store Personal Information for as long as necessary to provide services to you and our clients, to comply with legal obligations, or to administer our services, in each case in accordance with our data retention practices and policy. Because of the nature of developing and refining statistical models, this may involve retaining your information for a period after our underlying contract expires, but where possible, we keep this information in an aggregated, de-identified format. We review our data retention policies periodically and comply with all legal requirements. Your Personal Information is stored on servers and retained by or on behalf of INFINITY consulting.

Links to Other Websites

Our Website may contain links to other websites that we do not control. We are not responsible for any websites that we do not own or operate. You should carefully review the privacy policies and practices of other websites that you link to from the Website, as we cannot control or be responsible for their privacy practices.

Cloud Services

Information provided through our Website, via our services or when communicating with us about them, may be stored on a cloud based service and/or transferred to or accessed globally. By providing information in this manner, you consent to the transfer, processing and/or use of the information globally.

Notification of Changes

As we provide more services and/or functionality on our Website and as privacy laws and regulations evolve, it may be necessary to revise or update our Privacy Policy. Please check for updates when you visit the Website. We show the date of the most recent version of the website so that you will know when the Privacy Policy has been most recently updated.

Accessing and updating your information; Limiting or Opting-out

You have the right (subject to any limitations set out in the applicable laws) to:

• Access your Personal Information
• Request correction of your Personal Information, though we may need to verify the accuracy of any new data you provide.
• Request erasure of your Personal Information in certain situations.
• Object to processing of your Personal Information where we are relying on a legitimate interest in certain situation.
• Object to processing your Personal Information for direct marketing purposes.
• Request restriction of processing of your Personal Information in certain situations.
• Request the transfer of your certain of your Personal Information to you or a third party.
• Withdraw any consent you gave to processing your Personal Information.

If you would like to exercise any of these rights, you may contact us at juliette@consulting-infinity.com. Similarly, Website users who wish to subscribe or unsubscribe to our marketing and informational communications or limit our use of any Personal Information in any way may do so by using the subscribe/unsubscribe options contained in our emails or by sending an email to juliette@consulting-infinity.com. We will comply with all legal requirements as it relates to a valid legal request. To verify your identity, we may also ask for additional information to authenticate your request. In some circumstances we will not be able to limit use of your Personal Information without unsubscribing you from communications or deleting your information.

How to Contact Us

CONTACT INFORMATION: Please direct all requests, questions or concerns related to this Privacy Policy or your Personal Information (with the exception of potential security breaches as noted above) to juliette@consulting-infinity.com.

Last update: 29 November 2024.